KOOZA Tickets in Hong Kong, China

It is possible to purchase tickets for KOOZA directly on our website or by going to the show's box office. Tickets can also be bought by reaching our customer service at 1-877-924-7783 in North America or 00-800-1-548-0000 in Europe.

We do offer accessible tickets for purchase online. However, if you have a specific request or need additional assistance in North America, please contact our customer service team at 1-877-924-7783. For help in Europe, please dial 00-800-1-548-0000.

Special rates are available for groups of 10 or more. For assistance in North America, please contact us at 1-866-624-7783 or 00-800-1-549 0000 for international calls. You can also contact us by email at group@cirquedusoleil.com.

For comfort and safety reasons, all children over 2 years old must have a ticket.

Tickets may be purchased with cash or debit card at the show’s onsite box office, which opens in the days prior to each city’s premiere.

Online tickets may be purchased using VISA, American Express or Mastercard. Such credit cards can also be used at KOOZA's box office.

We do have a limited number of booster seats available for free, first come first served. You may bring your own booster seat provided that it does not disturb other attendees.

You’re welcome to bring a stroller on site, however you are invited to leave the stroller in a secure space outside the big top during the show. Once on site, please speak with one of our staff for more information.

Food and drinks from outside the site is not permitted within our gates. However, we have plenty of food and beverages, alcoholic and non-alcoholic, available on the circus grounds. If you have a unique dietary need, please inform our team.

If a show is cancelled due to unforeseen circumstances, prior to the show date, all ticket holders will be contacted to arrange to see another performance. If a cancellation happens during the show, please follow the instructions that will be given by the Cirque du Soleil on-site staff.

Our box office opens 90 minutes prior to the starting time of the first show of the day and remains open until half an hour after the starting time of the last show of the day.

Yes, the bathrooms are located on the site, outside the Big Top. Follow the indications!

Yes! The whole Big Top site is accessible to wheelchairs. You can follow the signage for indications to help you find your way. We also have accessible seating available. You can find accessible seating while buy your tickets or you can contact us if you need more information ; 1-877-924-7783

Yes, the Big Top is temparature controlled to assure a comfortable eperience for artists and guests.

Small personal, pocket-sized cameras and phones are permitted. Cameras with lenses and GoPro's are not allowed. For the safety of our artists and the comfort of our audience members, flash photography and live streaming are strictly prohibited. Photos and videos are for personal use only.

For any professionnal photo inquiries, please reach out to our media team at mediainfo@cirquedusoleil.com.

We recommend all guests to arrive on time as there is a 9-minute hold at the start of the show. Latecomers will only be admitted inside the Big Top at an appropriate time.